TERMS & CONDITIONS

1. Introduction Welcome to Mayfair Wellness Clinic.

By accessing our services, you agree to comply with and be bound by the following terms and conditions.

Please review them carefully.

2. Services Offered

Mayfair Wellness Clinic provides a range of services including aesthetic treatments, wellness consultations, and dietitian services. Specific details of each service are available on our website or through consultation.

3. Appointments

• Booking: Appointments can be made via our website or by phone.
• Consultation Fee: A consultation fee of £100 is required to secure your appointment, payable at the time of booking. This fee is redeemable within a 12-month period against any service.
• Cancellation Policy: Cancellations must be made at least 24 hours before the scheduled appointment. Failure to do so may result in the loss of the consultation fee.
• Rescheduling: Rescheduling is subject to availability and should be done at least 24 hours in advance.

4. Confidentiality

We value your privacy and adhere to strict confidentiality standards. Your personal information will be kept confidential and will not be disclosed without your consent, except as required by law.

5. Payment Terms

• Fees: All service fees must be paid at the time of service unless prior arrangements have been made.
• Methods of Payment: We accept cash, credit/debit cards, and other specified payment methods.
• Refunds: Refunds for services are considered on a case-by-case basis.

6. Client Responsibilities

• Medical Information: Clients must provide accurate and complete medical history and information, including any allergies, current medications, and pre-existing medical conditions. This information is essential for our practitioners to provide safe and effective treatments.
• Informed Consent: Clients are required to fully understand the risks and benefits of any treatment or procedure before proceeding. Informed consent will be obtained prior to the commencement of any service, outlining the expected outcomes, potential side effects, and alternative options.
• Communication: Clients are encouraged to communicate openly with our practitioners regarding any concerns, preferences, or changes in their health status. This enables us to tailor our services to meet the individual needs of each client.
• Follow-Up Care: Clients are responsible for following post-treatment care instructions provided by our practitioners. This may include avoiding certain activities or using specific skincare products to optimize treatment outcomes and minimize complications.
• Attendance: Clients are expected to attend scheduled appointments punctually. Late arrivals may result in reduced treatment time or rescheduling, depending on the circumstances and availability.
• Feedback: We value feedback from our clients as it helps us continually improve our services. Clients are encouraged to provide honest feedback regarding their experience, both positive and constructive, to assist us in maintaining high standards of care.

7. Child Policy

Mayfair Wellness Clinic does not provide aesthetic procedures to individuals under 18 years of age.

8. Limitation of Liability

While we strive for excellence, Mayfair Wellness Clinic is not liable for any adverse outcomes resulting from our services. Clients agree to release Mayfair Wellness Clinic and its staff from any claims related to the services provided.

9. Indemnity

Clients agree to indemnify Mayfair Wellness Clinic and its employees from any claims, damages, liabilities, costs, or expenses arising from their use of our services or website.

10. Privacy Policy and GDPR Compliance

• Privacy Policy: Our Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you acknowledge and agree to the terms of our Privacy Policy.
• GDPR Compliance: We are committed to compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

11. Intellectual Property

All content, trademarks, logos, and other intellectual property on the Mayfair Wellness Clinic website are the property of Mayfair Wellness Clinic unless otherwise stated. No material from our website may be copied, reproduced, or distributed without prior written consent.

12. Acceptable

Use Clients must not use our website for any unlawful or fraudulent purposes. Data collection activities, including scraping and data mining, are prohibited.

13. Changes to Terms and Conditions

Mayfair Wellness Clinic reserves the right to update or modify these terms and conditions at any time. Clients will be notified of any significant changes.

14. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom.

15. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

By accessing our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.